Privacy Policy

Last updated: 25 March 2026

LCA Services ("we", "us", "our") is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This policy explains how we collect, use, store, and protect your data.

Information We Collect

Contact details you provide (name, email address, phone number)
Property address and service details provided via quote requests or booking forms
Communication records (emails, messages)
Website usage data collected via analytics tools (anonymised)

How We Use Your Information

To provide quotes and carry out cleaning services
To communicate with you about bookings, scheduling, and service updates
To improve our services and website
To comply with legal obligations

Data Storage & Security

Your information is stored securely and accessed only by authorised LCA Services personnel. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your Rights

Under the Privacy Act 2020, you have the right to access the personal information we hold about you and to request corrections. To make a request, contact us at lca.services.nz@gmail.com.

Cookies

Our website may use cookies to improve your browsing experience and collect anonymised traffic data. You can disable cookies in your browser settings at any time.

Contact

For any privacy-related queries, please contact LCA Services at lca.services.nz@gmail.com.

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